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Disabled Parking Signs

Accessibility Information

Accessibility at MKE

Please help us to help you.

  • Plan ahead to avoid any delays or inconvenience during your visit to MKE.
  • Contact your airline in advance to request special assistance. This includes: wheelchairs, boarding a plane, specific seat assignments, or dietary needs.
  • Confirm your request prior to your departure day.
  • Learn General Travel Tips for Person with Disabilities

 

Ground Transportation Services with Wheelchair-accessibility:


Designated parking areas for drivers of vehicles displaying proper identification are readily available at the airport.

Hourly Section:

3rd floor, Aisles A and C. The 3rd floor has a moving walkway, which will transport you to the center skywalk and the terminal. This enclosed area is heated and air conditioned.

4th floor, Aisle A

Daily Section:

1st floor, Aisles F thru J.

3rd floor Yellow, Aisles A, B, C & F

5th floor Red, Aisles A & C

Download Map PDF


Skycaps

  • Skycaps are stationed in both the Ticketing/Check-in and Baggage Claim areas to help you with your luggage.
  • Skycaps will transport you to and from your airline gate upon request.
  • It is common practice to tip Skycaps for their assistance.
  • If you need assistance in locating a Skycap, please contact: Airport Operations at 414-747-5325 or Travelers Aid at 414-747-5245

Wheelchair Assistance

Arriving and departing passengers can utilize wheelchair assistance. Each Airline coordinates its own wheelchair assistance. Contact your Airline Reservations Representative about the arrangements you may need added to your travel reservation.


Restrooms

All restrooms located throughout the airport have wheelchair accessible facilities. In addition, there are Family Restrooms located in all terminals. Please check our Interactive Terminal Guide  for specific locations.


TTY and TDD Telephones

TTY and TDD telephones are designed to accommodate passengers with hearing or speech difficulties and are located at selected telephone locations throughout the airport. Each unit is marked with the international symbol for TTY/TDD. Please use MKE Interactive Terminal Guide to locate them.


Braille Signage

Braille signage and buttons are located in elevators and outside all doors and emergency exits.


AIRA Access Location for Blind and Low Vision travelers


Lactation Room

MKE offers accessible lactation rooms in the main terminal and in each concourse beyond security. Partnered with Mamava, the lactation rooms provide private space for breastfeeding moms and babies.


Service Animal Relief Area

MKE accommodates passengers traveling with animals offering outdoor and indoor Service Animal Relief Areas (SARAs). Please use the Interactive Terminal Guide to find the location of each SARA.


Permitted Items

All passengers are required to undergo screening at the TSA checkpoint to ensure your security. You may consult the TSA (Transportation Security Administration) officer about the best way to relieve any concerns during the screening process. Please visit the TSA website for more information about what you can and cannot bring with you. https://www.tsa.gov/travel/special-procedures


Emergency

The Airport utilizes a visual paging system for announcements, including gate information, passenger paging, and recurring public announcements. It is integrated into the flight information displays.

If you need help, depending on your emergency, please call the following numbers:

414-747-5245 for Traveler’s Aid Desk
414-747-5325 for Airport Operations
414-747-5329 for Fire Department
414-747-5360 for Sheriffs


Need help?

The Traveler’s Aid/Airport Information Desk is centrally located in the main terminal and provides a personal face to MKE.

You can also reach Traveler’s Aid by calling 414-747-5245.

The Traveler’s Aid Desk offers a variety of services including:

  • Airport Information
  • Flight Information
  • Lost & Found Services
  • Ground Transportation Information
  • In-Airport/Passenger Paging
  • Disability Assistance and Wheelchair Service
  • Language Assistance and Translation Services
  • Non-Discrimination Policy Information


Contact the Airport or the FAA

Complaints should be addressed to the ADA Coordinator for MKE:

Milwaukee Mitchell International Airport – Airport Administration
ATTN: Jim Grava, ADA/Title VI Coordinator
5300 S. Howell Avenue
Milwaukee, WI 53207
Email to: info@mitchellairport.com
Fax: (414) 747-4525

Passengers also have the right to file a complaint with the FAA Office of Civil Rights.

Please visit the FAA website for more information.

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Milwaukee Mitchell International Airport | 5300 South Howell Ave. Milwaukee, WI 53207

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